Last Updated: August 8, 2026
At Ahmad Networks, I am committed to providing professional and reliable networking, VPN, Wi-Fi, security, and remote IT support services. Because my services are customized and delivered digitally, traditional product returns generally do not apply.
Refund Eligibility
A full refund may be requested if:
- You cancel the service before any work has started.
- A duplicate or incorrect payment was made.
- I am unable to provide the agreed service.
Once work has started, payments are generally non-refundable because time, technical expertise, and resources have already been allocated to your project.
If a project is only partially completed, a partial refund may be considered based on the amount of work already performed.
Completed Services
No refund will normally be provided after:
- The agreed service has been completed.
- Network, router, firewall, VPN, Wi-Fi, or other configurations have been implemented.
- A troubleshooting or consultation session has been completed.
- Configuration files, documentation, credentials, scripts, or other digital deliverables have been provided.
If you experience an issue with completed work, please contact me first. I will make reasonable efforts to investigate and resolve issues related to the agreed scope of work.
Cancellations & Rescheduling
For scheduled remote support or consultation sessions, please provide at least 24 hours’ notice if you need to cancel or reschedule.
Missed appointments or cancellations made with less than 24 hours’ notice may not be eligible for a refund.
Monthly Support & Service Packages
Payments for monthly support or ongoing service packages are generally non-refundable once the service period has started or support has been provided.
You may cancel future service periods according to the terms agreed upon when purchasing the service.
Third-Party Costs
Payments made for third-party products or services—including software licenses, cloud services, hosting, domains, VPN services, hardware, subscriptions, or other external services—are non-refundable by Ahmad Networks.
Any refund for a third-party purchase is subject to that provider’s own refund policy.
Returns
Ahmad Networks primarily provides digital and professional services and does not normally sell or ship physical products. Therefore, traditional product returns do not apply unless otherwise specifically stated at the time of purchase.
Refund Processing
If a refund is approved, it will normally be issued using the original payment method whenever possible.
Processing times may vary depending on the payment provider, bank, or financial institution.
Project-Specific Agreements
Some projects may have separate proposals, quotations, contracts, or Statements of Work containing specific payment, cancellation, or refund terms.
If those terms differ from this policy, the project-specific written agreement will take priority.
Contact
If you have questions about a payment, cancellation, or refund, please contact me before initiating a dispute or chargeback. I will make reasonable efforts to resolve the matter fairly.
Ahmad Networks LLC
Email: support@ahmadnetworks.com
Website: https://ahmadnetworks.com
